Introduction: Linkysoft Customer Data Privacy Policy

When you use our products or services, you entrust us with your personal information. We recognize the importance of this trust and take full responsibility for protecting your privacy and personal information, striving to provide a safe and secure environment for you and your information.

Linkysoft for Information Systems understands the importance of privacy and data security in this advanced digital age. Accordingly, we are committed to providing a high level of transparency regarding how we collect, use, and protect the information we obtain from you, in accordance with applicable laws and regulations.

As technology advances and internet usage grows, we are committed to staying informed about the latest data protection practices and developing our policies and procedures accordingly. The safety of your personal information is our priority, and we work diligently to ensure it remains protected with the utmost security.

We always encourage you to carefully read this Privacy Policy, and if you have any questions or concerns about how your personal data is processed, please feel free to contact us.
The First Clause: Definitions

At the outset of our definition, we outline the terms that appear within the context of our privacy policy:

Services: Refer to the range of services provided by Linkysoft to its clients. These services include online hosting services, domain registration services, website design and development services, artificial intelligence applications, digital marketing services, custom website and system design and construction, SSL protection certificates, and any services related to these core offerings.

Products: Denote the products offered by Linkysoft to its clients. These encompass retail management software, equipment maintenance systems, e-commerce systems, learning and school management systems, hospital, clinic, and pharmacy management systems, content management systems, and any other products related to these core offerings.

Client or Company: Refers to the individual or entity registering for the use of services and products by creating an account with Linkysoft. If an individual creates an account or uses services on behalf of a company, they agree to accept the terms and conditions stipulated and have the authority to represent the company in this agreement, which will be considered the client and will be bound by these terms and conditions.

Through these definitions, we aim to clarify the involved parties and the scope of services and products covered by the privacy policy and terms and conditions. Customers are encouraged to fully understand these terms before using the services or products provided by Linkysoft.

The Second Clause: Information Collected

Registration Information: Upon registering for an account with Linkysoft to benefit from its services and products, you will be asked to provide your email address, information about your business, and other data, in addition to providing your contact information such as name, title, preferred language, and country.

Billing Information: You may also be required to provide billing information such as credit card information, including type, number, expiration date, and billing address.

Non-Personal Data: During your interaction with Linkysoft's electronic resources, the company may collect information about your browsing history or other non-personal information through the use of various technologies, such as cookies, tags, IP addresses, and other tools.

Cookies: These are files containing a small amount of data sent to your browser from a website and transferred to your device. They are used to collect information to improve our services to you, and you can configure your browser to reject all cookies or to notify you when cookies are sent.

Demographic Personal Information: Used to better understand our customers and their needs and to enhance the user experience on our platforms, without revealing your personal identity.

Customer Reviews: Our customers are requested to provide evaluations of our services and products for improvement and promotion purposes, and the company reserves the right to use these evaluations for advertising purposes.

Web Server Logging: Information is collected in log files about the pages and activities accessed on our website, client dashboard, and other products and services we offer, including IP addresses, web browser type, internet service provider, referral/exit pages, device operating system, timestamp for the action performed, clickstream data, intended page, and referring URL.

Clause Three: Reasons for Collecting this Information

Identity Verification: We collect information to identify you when using our website, to ascertain the identity of the client benefiting from the service or product provided.

Security and Verification: Information collection is used as a security measure, to send an email to confirm your account registration, and to verify that you are the owner of the email, as well as to register your domains.

Purchase Processing: Enabling us to process and complete your purchases smoothly.

Facilitating Purchasing Processes: Your information is collected to provide an easy and streamlined purchasing experience, where you won't need to repeatedly enter billing information.

Identity Authentication: Information collection is used to accurately and reliably confirm your identity.

Fraud Prevention: We use the information to prevent credit card fraud during payment transactions, relying on international intermediaries such as PayPal and Stripe.

Customer Service: Information collection is used to communicate with distributors and agents when necessary to provide customer service.

Regular Communication: It is used to send periodic updates or newsletters optionally, in case you have registered to receive them.

Information and Marketing: We use the information to send information about products and services that may interest you, in order to provide suitable and targeted offers for your needs and interests.

Clause Four: Who Can Access This Information?

For the purposes outlined above, access to your personal data will be granted to Linkysoft employees who need to know that information in order to provide support and manage clients. These employees are subject to strict confidentiality contractual obligations and may be disciplined or even terminated if they fail to meet these obligations.

Linkysoft is the owner of the information collected on this site. We do not sell or rent individual personal information to third parties and have no intention of doing so in the future.

Additionally, we may need to transfer or permit an authorized third party to access your personal data, including:

Domain Registrars: Domain registration requires knowledge of domain ownership data such as name, email, address, and postal code.

Legal Advisors, Witnesses, Experts, and Judicial and Quasi-Judicial Authorities: This is done to protect Linkysoft from any harm to its rights, properties, or safety, as well as to protect our clients or the public as required or permitted by law, and other third parties to enforce our terms of service, including investigating potential violations.

Links on the Linkysoft site may lead to leaving the Linkysoft site and moving to other websites owned by third parties. It should be noted that any information you provide to those third-party websites is not subject to Linkysoft's privacy policy, and we strongly recommend that you be aware of their privacy and security policies.

Clause Five: Data Storage Location


We process and store your personal information on servers dedicated to Linky Soft's information systems. When it comes to this, we take important steps to ensure the protection of your personal data at a sufficient level of security and confidentiality.

If you are a resident of the European Union and your personal data is transferred to a service provider for processing in any country outside the European Economic Area not recognized by the European Commission as providing an adequate level of protection for personal data, we ensure the provision of appropriate safeguards in accordance with applicable data protection laws.

If you would like more information about data transfer processes, please contact us. We are committed to providing transparency and providing the necessary information to ensure the safety of your data and our compliance with the highest standards of privacy and security.

Clause Six: How Do We Protect Your Personal Data?

We attach great importance to safeguarding your personal data and implement comprehensive security measures to ensure the confidentiality and integrity of your information. Here's how we do it:

Utilizing SSL Security Certificates: We encrypt all data transmitted from the client to Linky Soft using SSL security certificates. This protects the data during transmission over the internet and ensures the confidentiality of the information.

Securing Data on Protected Servers: Your information is stored on secure and protected servers in controlled facilities. We adhere to strict security standards to safeguard your data from unauthorized access or unlawful use.

Accountability and Liability: Despite the security measures we take, we acknowledge that 100% data security over the internet cannot be guaranteed. Therefore, we cannot provide an absolute guarantee that the information will remain secure at all times. However, we commit to taking responsibility and necessary actions to address any security breaches or unauthorized access to your personal data.

Awareness and Training: We provide guidance and training to our employees to understand the importance of security and the protection of personal data, and to act cautiously in handling it.

We pledge to maintain the security of your data and your privacy, and we strive to develop and enhance our security measures in line with the highest industry standards and applicable regulations.

Clause Seven: Data Retention Period

We adhere to a clear policy regarding the retention period of your personal data, and here are the details:

Primary Retention Period: We will retain your personal data only for the duration of your use of Linky Soft products or services, to fulfill the specific purposes outlined in this privacy policy. Our retention periods are based on the needs of our activities and legal standards.

Post-Deactivation Duration: If you deactivate your account, we will retain your data for a period of 3 years from the deactivation date. This allows us to comply with legal obligations and protect our legitimate interests.

Exceptions to Extended Retention: We may retain your data for longer periods if necessary to comply with our legal obligations or protect our legitimate interests.

We ensure to securely anonymize or destroy your personal data when it is no longer needed for the specified retention purposes.

Please note that we may retain your data for longer periods in certain cases related to legal compliance or legitimate interests, but we are committed to providing transparency about how we use your data and the duration of its retention.

Clause Eight: Your Rights

Right to Access Your Personal Data: You have the right to access your personal data and request a copy of it. However, we may refuse your request if disclosing the requested data relates to another client's personal data or if non-disclosure is legally required.

Right to Rectify Your Personal Data: We aim to maintain the accuracy of your personal data, but you have the right to correct any incomplete or inaccurate data concerning you, with the understanding that we may need to verify the accuracy of the new data you provide.

Right to Erasure of Your Personal Data: You have the right to request the erasure of your personal data if there is no longer a reason for its processing, subject to legal obligations that may prevent its execution.

Right to Object to the Processing of Your Personal Data: You can object to the processing of your personal data if we rely on legitimate interests and it affects your rights and freedoms.

Right to Automated Transfer of Your Personal Data: You have the right to request the systematic and machine-readable transfer of your personal data to yourself or to a third party.

Right to Non-automated Decision Making: You have the right not to be subject to a decision based solely on automated processing if it adversely affects your rights.

Right to Withdraw Consent: You can withdraw your consent at any time, but it may not affect the processing operations carried out before the withdrawal.

Right to Lodge Complaints: You have the right to lodge a complaint with the data protection authority if you believe there has been a violation of your rights.

Right to Non-discrimination: We will not discriminate against you for exercising your rights regarding your personal data.

Right to Notice of Sale or Use of Data for Commercial Purposes: You can request details about the sale of your personal data for commercial purposes, and we confirm that we only sell your data in specific cases and in accordance with relevant laws.

Right to Withdraw Consent: You can withdraw your consent at any time without affecting the legality of previous processing.

These are your fundamental rights regarding your personal data, and we are committed to protecting it and ensuring its legitimate and fair use.

Clause Nine: Maintain a Secure Password

You can enhance the protection of your personal information by taking the following steps to securely maintain and protect your password from unauthorized access:

Avoid Sharing Passwords: It is advisable not to share your login password or account information with anyone you do not fully trust.

Log Out After Session Completion: When logging in as a client on Linky Soft, especially on shared computers or in public places, it is always recommended to log out after the session ends. This measure helps protect the privacy of your personal information.

Report Unauthorized Use: In case of discovering any unauthorized use of your account by any other online user or any security breach, it is preferred to notify us immediately.

Please note that Linky Soft cannot be held responsible for security breaches that may occur due to your failure to maintain the confidentiality of your personal information. This underscores the utmost importance of adhering to principles of online security and privacy.

Remember that maintaining a secure password is an essential part of digital security practices and contributes to protecting your personal data from unauthorized access and unlawful or unwanted use.

Clause Ten: How Can This Privacy Policy Be Updated?

In light of legal, regulatory, and operational developments, we may update this privacy policy from time to time. Any changes to this privacy policy will be published on this page to ensure transparency and clarity. When these changes are of significant importance, we will send a notice explaining any specific changes in accordance with the law.

In some cases, updates may require specific actions such as your prior consent to process new data. We will ensure that you have the opportunity to accept these changes to continue using our services, or to reject them. In the event of your rejection of the changes, you retain the right to discontinue the use of Linky Soft services and products.

We would like to thank you for taking the time to understand Linky Soft's privacy policy. If you have any questions or inquiries, please feel free to contact us.

Conclusion

In concluding our privacy policy, we would like to emphasize the importance of safeguarding your personal information and your trust in us as service providers. We are committed to protecting your data and respecting your privacy with the utmost seriousness and responsibility.

We understand that the trust you place in us to handle your personal information requires a strong commitment to providing a safe and secure environment for all our customers and users of our services. Therefore, we take all necessary measures to protect your information and ensure that it is not used or disclosed in unauthorized ways.

Respecting your privacy and your rights to control your personal information remain among our top priorities. If you have any inquiries or comments regarding the privacy policy, we are here to assist you and address all your concerns with professionalism and transparency.

We always encourage you to regularly review the privacy policy to stay informed about the latest updates and changes. We are committed to providing the highest levels of protection and security for your personal information, and we strive to develop and improve our procedures in line with the best standards and practices in data protection.

Thank you for your trust and understanding, and we promise to continue working earnestly and transparently to ensure the privacy of your information and your comfort at all times.

Last Updated: February 19, 2024

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