Welcome to this comprehensive guide on using BoxTrapper to safeguard your inbox from unwanted spam emails. BoxTrapper is a powerful tool that helps you filter out spam by requiring email senders to verify their identity before their emails reach your inbox. This tutorial will walk you through the steps to configure and use BoxTrapper effectively.
Enabling BoxTrapper
To begin using BoxTrapper, you need to enable it for your email account. Follow these simple steps:
Step 1: Log In To Your cPanel Account
Start by logging into your cPanel account. You can do this by navigating to one of the following URLs, replacing yourdomain.com with your actual domain name:
cpanel.yourdomain.com
yourdomain.com/cpanel
yourdomain.com:2083
Step 2: Navigate To BoxTrapper
Once logged in, scroll down to the Email section and click on BoxTrapper.
Step 3: Enable BoxTrapper For Your Email Account
In the BoxTrapper interface, you will see a list of your email accounts. Click on the Manage button next to the email account you wish to protect. On the next screen, click on Enable to activate BoxTrapper for this account.
Configuring BoxTrapper Settings
After enabling BoxTrapper, it’s important to configure it to suit your needs. Here’s how:
Step 1: Set Up Your Whitelist
Your whitelist contains email addresses that are automatically allowed to send you emails without verification. To add addresses to your whitelist, go to Edit Whitelist and enter the email addresses or domains you want to approve.
Step 2: Customize The Verification Message
BoxTrapper sends a verification email to any sender not on your whitelist. To customize this message, click on Edit Verification Message and modify the content to reflect your preferences.
Step 3: Review The Blacklist And Ignore Lists
The blacklist automatically blocks certain senders, while the ignore list discards emails from specific addresses without a response. You can manage these lists by selecting Edit Blacklist and Edit Ignore List respectively.
Monitoring BoxTrapper Activity
BoxTrapper logs every email interaction, so you can monitor its activity and ensure it’s working correctly:
Step 1: View BoxTrapper Logs
To review logs, click on Review Log in the BoxTrapper interface. Here, you’ll see a list of all emails processed by BoxTrapper, including those that were verified, blacklisted, or ignored.
Step 2: Manage Queue
The queue shows emails awaiting verification. You can manually approve or deny these emails by going to the BoxTrapper Queue section.
Troubleshooting Common Issues
If you encounter any issues with BoxTrapper, here are some common solutions:
Issue: Legitimate Emails Are Not Being Received
This usually happens if the sender isn’t on your whitelist. To fix this, add their email address to the whitelist via the Edit Whitelist option.
Issue: Verification Emails Not Being Sent
If verification emails aren’t being sent, check that BoxTrapper is enabled and that your email server is functioning correctly. You can also review the BoxTrapper logs for any errors.
BoxTrapper is an essential tool for maintaining a spam-free inbox. By setting it up and configuring it according to your needs, you can ensure that only legitimate emails reach you while keeping spam at bay.
