Frequently Asked Questions about Linkysoft

Frequently Asked Questions

Questions and answers about Linkysoft products and services

Explore your comprehensive guide to learn everything you need to know about Linkysoft products and services. On this page, you will find thorough and comprehensive answers to your questions regarding a variety of products and services offered by Linkysoft. Whether you're looking for technical details, want to know more about optimal usage, or are interested in understanding how to get started and maximize the benefits of our products, this guide will provide you with comprehensive and concise answers to all your inquiries.

What types of servers do you offer?

We offer a variety of servers to suit different needs:

1. VPS (Virtual Private Servers):

- Utilizes virtualization technology to provide independent hosting environments.

- Allows customization of server resources based on client needs.

- Offers fast deployment and easier management compared to fully dedicated servers.

2. VDS (Virtual Dedicated Servers):

- Similar to dedicated servers in functionality and performance but relies on virtualization.

- Provides dedicated resources like memory, CPU, and storage.

- Offers a reliable solution for clients requiring dedicated resources without a full server.

3. Dedicated Servers:

- Provides a fully dedicated hosting environment without resource sharing.

- Clients have full control over server configurations including OS, hardware, and software.

- Offers excellent performance and high security for large-scale websites and high-demand applications.

4. Storage Servers:

- Designed to offer large and available storage space for clients with massive data storage needs.

- Utilizes advanced storage technology like RAID for continuity and security.

- These server types provide diverse solutions for hosting needs, allowing clients to choose environments that best suit their requirements and budgets.

Can resources like CPU, RAM, and storage be customized?

Can resources like CPU, RAM, and storage be customized? At Linky Soft, we offer dedicated server hosting services tailored to meet our clients' precise needs. Our private hosting model allows complete resource customization according to client requirements. Clients can specify the desired CPU, including type, core count, and speed, as well as customize RAM capacity, storage space, and network configurations flexibly. Our services leverage the latest technologies, prioritizing performance quality and flexibility. We ensure to provide a customized hosting experience to precisely and efficiently meet each client's needs. CPU: Clients can select CPU type, core count, and speed. RAM: RAM capacity can be specified and expanded as needed. Storage: Storage size, type, and configurations can be specified, including the use of storage technologies like RAID. Network Resources: Bandwidth, network connection speed, and internal and external network configurations can be customized. Feel free to contact us for more information on our dedicated server hosting services and how we can perfectly meet your needs.

What is the technical support policy provided? Is support available 24/7?

At Linkysoft, we prioritize delivering high-quality technical support to ensure our customers' continuity and satisfaction. We offer round-the-clock technical support, 7 days a week, throughout the year.

Our technical support team is specialized and qualified to assist with various technical issues, whether related to server configuration, data security, or any other technical challenge our customers may encounter.

We understand the importance of quick and efficient access to support in emergencies, so we strive to provide immediate response and effective solutions to all our customers' inquiries.

Are server management services provided?

At Linkysoft, we offer server management services to clients who prefer delegating the technical aspects to a team of qualified experts. This includes operating system management, security update installations, performance monitoring, backup management, and security monitoring. The additional cost for server management services varies depending on the type of service and the level of intervention required. When ordering a server, clients can select server management as an additional option, with associated fees displayed alongside the server cost. We are pleased to provide server management services to ensure our clients have a seamless hosting experience. For more information on costs and services provided, please contact our sales and support team.

What are the locations of the data centers you use?

At Linkysoft, we prioritize providing a reliable and secure hosting environment for our clients, utilizing data centers in multiple locations worldwide. These centers offer advanced and stable infrastructure to ensure our services meet the highest standards of security and performance. Our data center locations include places like Germany, the United States, the United Kingdom, Singapore, Northeast Asia, and some areas in the Middle East. This allows our clients to choose the location that best suits their needs, enabling us to deliver both local and global hosting services with the same quality and security. We carefully select data center locations to ensure service continuity and quick data access globally, helping our clients effectively meet their local and global requirements.

What is the backup and recovery policy in case of a problem?

At Linkysoft, we prioritize backup and recovery policies to ensure the safety of our clients' data and the continuity of their services. We offer flexible and effective backup and recovery services, including regular backups, customizable backup options, quick data restoration, regular recovery testing, and ensuring full security and confidentiality of client data throughout the process. Backup and recovery are integral parts of our services, and we work diligently to protect our clients' data and ensure its safety at all times.

Do you offer operating system options?

Yes, at Linkysoft, we prioritize meeting all our customers' needs, providing multiple options for operating systems. You can choose the operating system that best suits your application or website requirements. We typically offer options such as Linux distributions like Ubuntu, CentOS, Debian, among others, which are widely used for their flexibility and robust performance. Additionally, we provide Windows Server for customers preferring a Windows environment or needing compatibility with specific software. For more specialized requirements, we also support custom operating system installations. Once you select your service, you can specify your preferred operating system during the ordering process, and we'll work with you to ensure its installation and efficient operation on our servers.

What is the server migration and change policy?

The server migration and change policy at Linkysoft ensures service continuity and data security. It involves formal change requests, impact assessment, comprehensive transition planning, review, documentation, testing, and stakeholder notification. These measures ensure system stability and security during migrations and changes.

Is future expansion an option?

Yes, at Linkysoft, we offer options for future expansion to meet the growing needs of our clients. Expansion entails increasing server capabilities, whether by adding new resources like processors, memory, and storage space, or by increasing the number of servers to accommodate rising demands for services. As for the cost of expansion, it varies based on several factors, including the type of service provided, required resources, and the billing method adopted by the company. Infrastructure expansion may involve additional costs for new equipment, configuration, and support. Our sales and customer support team at LinkiSoft can provide an accurate estimate of expansion costs based on your specific needs and requirements. Please reach out to discuss available options and the expected cost of service expansion.

Are there any additional fees?

Typically, there are additional fees like installation or setup fees when expanding server infrastructure or updating services. These fees vary based on factors like the type of service, required resources, and specific technical requirements of the client. In some cases, installation or setup fees may be included in the monthly service price, especially if the service is fully managed and includes technical support and maintenance. To ensure transparency and full clarification of costs, clients should inquire with the sales and support team for specific information on any additional fees that may apply to expansion or updates. This helps in understanding the total costs and planning expenses effectively.

What is shared hosting service?

Shared hosting is a type of online hosting service where multiple websites and applications are hosted on a single server shared by several users. Different websites share resources such as storage space, bandwidth, and databases on the same server.

What is WordPress hosting? And what is the difference between it and shared hosting?

WordPress hosting is a service tailored specifically for the WordPress platform, which is a popular content management system (CMS) used to create and manage websites and blogs on the web. WordPress hosting provides an optimized and customized environment that supports running WordPress sites efficiently, including server configurations optimized for better performance and advanced security that meets system requirements.

On the other hand, shared hosting offers a hosting environment that includes multiple websites on a single server, where websites share server resources such as CPU, memory, storage space, and bandwidth. Shared hosting is considered an acceptable and economical option for small to medium-sized websites that do not require large resources and are often more cost-effective than WordPress-specific hosting due to the additional features and characteristics it offers for the WordPress platform.

Can I upgrade hosting plans? And how can I do that?

Yes, you can easily upgrade hosting plans. Here's how:

1. Log in to the control panel: Start by logging in to the control panel of your hosting account. You can find login links and necessary information in the welcome email you received upon subscription.

2. Choose the upgrade plan: In the control panel, you can find the billing or account section, which usually contains information about hosting plans and available upgrades.

3. Select the appropriate upgrade plan: Review the available plans and select the plan you want to upgrade to. Different plans come with different features and may vary in price and available resources.

4. Follow the upgrade instructions: Once you've chosen your upgrade plan, you'll be prompted to follow simple steps to complete the upgrade process. These steps may include confirming personal information and selecting a payment method.

5. Confirm the order: Once the steps are completed, you'll receive confirmation of the upgrade request. Your account will be updated under the new plan after payment confirmation and processing of the request.

Are SSL certificates provided for free with hosting?

Yes, Linkysoft provides free SSL certificates with hosting services. These certificates aim to encrypt communications between the website and the client's browser, ensuring the confidentiality and security of transmitted and received data. LinkiSoft's free SSL certificates offer a level of security and trust for websites, ensuring that sensitive information such as customer data, login credentials, and payment information is securely transmitted over the internet.

What are Linkysoft systems?

Linkysoft is a technology company that offers a wide range of software solutions and business management systems for various sectors and industries.

Are you in need of assistance?

We are here to serve you around the clock, and we always look forward to communicating with you and realizing your ideas online. Whether you have questions, suggestions, inquiries, or need help getting started, our technical team is available to assist you at any time. Please feel free to reach out to us; we are here to serve and assist you with anything you may need.

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Questions and answers about Linkysoft products and services

What types of servers do you offer?

Can resources like CPU, RAM, and storage be customized?

What is the technical support policy provided? Is support available 24/7?

Are server management services provided?

What are the locations of the data centers you use?

What is the backup and recovery policy in case of a problem?

Do you offer operating system options?

What is the server migration and change policy?

Is future expansion an option?

Are there any additional fees?

What is shared hosting service?

What is WordPress hosting? And what is the difference between it and shared hosting?

Can I upgrade hosting plans? And how can I do that?

Are SSL certificates provided for free with hosting?

What are Linkysoft systems?

Are you in need of assistance?

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Company

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Questions and answers about Linkysoft products and services

What types of servers do you offer?

Can resources like CPU, RAM, and storage be customized?

What is the technical support policy provided? Is support available 24/7?

Are server management services provided?

What are the locations of the data centers you use?

What is the backup and recovery policy in case of a problem?

Do you offer operating system options?

What is the server migration and change policy?

Is future expansion an option?

Are there any additional fees?

What is shared hosting service?

What is WordPress hosting? And what is the difference between it and shared hosting?

Can I upgrade hosting plans? And how can I do that?

Are SSL certificates provided for free with hosting?

What are Linkysoft systems?

Are you in need of assistance?

Site Map

Company

Support

Console

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