Tutti gli articoli in Console clienti
Tutti gli articoli
Torna a Console clienti- Account Management Updating your profile details What each row of your profile means, and how to change your name, e-mail and phone. Leggi l'articolo
- Account Management Changing your password and securing your account A simple step-by-step guide to changing your control panel password, and what to do if you forget it. Leggi l'articolo
- Account Management Turning on two-factor authentication A second step at sign-in: an authenticator app or a code by e-mail, plus recovery codes to keep. Leggi l'articolo
- Account Management Your notifications: where they appear and how to manage them The bell at the top and the notifications page, with filters and mark-as-read. Leggi l'articolo
- Account Management Changing your e-mail address How to change your account e-mail, with the verification code that arrives at the new address. Leggi l'articolo
- Account Management Changing your phone number How to change the phone number on your account and confirm it with a verification code. Leggi l'articolo
- Account Management Updating your business details Company name, tax number and address, the details that appear on your invoices. Leggi l'articolo
- Services & Tickets How do I open a support ticket? A walkthrough of opening a support ticket in the Linkysoft client area, from the sign in page to the confirmation, so your request reaches the right team with the detail they need to answer it. Leggi l'articolo
- Services & Tickets How to open a support ticket Reaching our team with a clear, well-described request. Leggi l'articolo
- Services & Tickets Tracking your ticket status Following replies and updates until your issue is resolved. Leggi l'articolo
- Services & Tickets Managing your project services Seeing your active services and their details in one place. Leggi l'articolo
- Services & Tickets Response times and follow-up What to expect after you reach out and how priorities work. Leggi l'articolo
- Billing & Payments Viewing your invoices and their status Every invoice on one page: amount, due date, status, and a PDF to download. Leggi l'articolo
- Billing & Payments Paying an invoice Transfer the money, then send a payment request with your receipt from inside the invoice. Leggi l'articolo
- Billing & Payments Available payment methods Bank transfer, mobile wallet, cash or cheque — each with its own instructions inside the invoice. Leggi l'articolo