All articles in Console
All articles
Back to Console- Account Management Updating your profile details What each row of your profile means, and how to change your name, e-mail and phone. Read the article
- Account Management Changing your password and securing your account A simple step-by-step guide to changing your control panel password, and what to do if you forget it. Read the article
- Account Management Turning on two-factor authentication A second step at sign-in: an authenticator app or a code by e-mail, plus recovery codes to keep. Read the article
- Account Management Your notifications: where they appear and how to manage them The bell at the top and the notifications page, with filters and mark-as-read. Read the article
- Account Management Changing your e-mail address How to change your account e-mail, with the verification code that arrives at the new address. Read the article
- Account Management Changing your phone number How to change the phone number on your account and confirm it with a verification code. Read the article
- Account Management Updating your business details Company name, tax number and address, the details that appear on your invoices. Read the article
- Services & Tickets How do I open a support ticket? A walkthrough of opening a support ticket in the Linkysoft client area, from the sign in page to the confirmation, so your request reaches the right team with the detail they need to answer it. Read the article
- Services & Tickets How to open a support ticket Reaching our team with a clear, well-described request. Read the article
- Services & Tickets Tracking your ticket status Following replies and updates until your issue is resolved. Read the article
- Services & Tickets Managing your project services Seeing your active services and their details in one place. Read the article
- Services & Tickets Response times and follow-up What to expect after you reach out and how priorities work. Read the article
- Billing & Payments Viewing your invoices and their status Every invoice on one page: amount, due date, status, and a PDF to download. Read the article
- Billing & Payments Paying an invoice Transfer the money, then send a payment request with your receipt from inside the invoice. Read the article
- Billing & Payments Available payment methods Bank transfer, mobile wallet, cash or cheque — each with its own instructions inside the invoice. Read the article