- Updating your profile details
- Changing your password and securing your account
- Turning on two-factor authentication
- Your notifications: where they appear and how to manage them
- Changing your e-mail address
Console
Simple guides to the console, the online screen where you manage your account, billing, services and support. Open them to find something or do a task in your account.
Sub-sections
- How to choose a suitable domain name
- How domain registration works
- Information required to register a domain
- Your domain as part of your project setup
- What is DNS and how it works
- What is a virtual server (VPS)
- Server resources: CPU, RAM and storage
- When a virtual server suits your project
- Scaling server resources as you grow
- What is a dedicated server
All articles in Console
Every guide of this section in one place.
- Account Management Updating your profile details What each row of your profile means, and how to change your name, e-mail and phone. Read the article
- Account Management Changing your password and securing your account A simple step-by-step guide to changing your control panel password, and what to do if you forget it. Read the article
- Account Management Turning on two-factor authentication A second step at sign-in: an authenticator app or a code by e-mail, plus recovery codes to keep. Read the article
- Account Management Your notifications: where they appear and how to manage them The bell at the top and the notifications page, with filters and mark-as-read. Read the article
- Account Management Changing your e-mail address How to change your account e-mail, with the verification code that arrives at the new address. Read the article
- Account Management Changing your phone number How to change the phone number on your account and confirm it with a verification code. Read the article
Questions and answers
What is the Linkysoft console?
The Linkysoft console is the place where you manage your account and your project. It holds the areas for your account, billing, services and support. This guide explains what each area is for and how to find it.
Which areas does the console have?
The console has four main areas: account, billing, services and support. The account area holds your own details. The billing area holds your billing information. The services area lists your services. The support area is where you ask Linkysoft for help.
How do I sign in to the console?
Sign in with the account details you use for Linkysoft, and the console opens with your own account and project. If you cannot sign in, contact Linkysoft support for help with your account.
Where do I find my account details in the console?
Your account details are in the account area of the console. Open it to see the information that belongs to your Linkysoft account. If anything there looks wrong, contact Linkysoft support so they can check it with you.
Where do I see my billing in the console?
Your billing information is in the billing area of the console. Open it to see the billing details linked to your account. If something on it does not look right, contact Linkysoft support for help.
Where do I find my services in the console?
Your services are listed in the services area of the console. Open it to see the services that belong to your Linkysoft account and project. If a service is missing or looks wrong, contact Linkysoft support.
How do I manage my project from the console?
The console is where you manage your project as well as your account. Choose the area that matches your task, such as account, billing, services or support. If you are not sure which one to use, contact Linkysoft support and say what you want to do.
How do I open a support ticket?
Open a support ticket from the support area of the console. Describe your question or problem clearly, so Linkysoft support has what it needs to reply. Use one ticket for each separate question or problem, so each one is easy to follow.
What is a support ticket in the console?
A support ticket is a written request you send to Linkysoft support about a question or a problem. It keeps your request in one place, so you can follow it easily. Support tickets are part of the console.
What do I do if I cannot find something in the console?
Look in the area that matches what you need: account, billing, services or support. If you still cannot find it, open a support ticket and say what you were looking for. Linkysoft support can then point you to the right place.
What do I do if I cannot sign in to the console?
Check that you are using the account details for your Linkysoft account and that you typed them correctly. If you still cannot sign in, contact Linkysoft support and say what happens when you try.