Point of Sale POS

The moment and the machine where a customer pays, and where the shop writes down what just left the shelf.

Also known as POS till system checkout system

Definition

A point of sale is the moment and the place where a customer pays. In a shop it is the counter with the screen, the drawer and the receipt printer. On a website it is the checkout page. People use the short form POS for both the moment itself and the machine that handles it.

The job is small but exact. It has to know the price of what the customer is holding, add it up, take the money in whatever form the customer offers, and print or send proof. It also has to tell the rest of the business what just left the shelf, so the stock number goes down by one.

That last part is what separates a real point of sale from a cash drawer. A drawer only holds money. A point of sale keeps a record: what was sold, at what price, by which member of staff, at what time, and whether it was paid in cash, by card or by wallet. Each evening the owner compares the money in the drawer with the money the system says should be there. The difference is a number worth looking at.

This is why Storek counts stock at the moment of sale rather than overnight. Modern systems run on a tablet as happily as on a till. Some work offline and send the sales up later, which matters in a market where the internet drops. When we build one for a shop, the first questions we ask are simple ones. How many people serve at once. Do you sell by weight. And what happens when a customer wants to bring something back.

Price changes are the quiet test of a system. If a shop can change one price in one place and see it on every till and on the website at the same moment, the software is doing its job. If someone has to walk around with a printed list, it is not. That is a question worth asking before you buy, not after. When Linkysoft scopes a shop system it asks it first, and the answer usually decides whether the job is a small web application or a much larger one.

Questions about Point of Sale

Is a point of sale the same as a cash register?
No. A cash register adds up money and opens a drawer. A point of sale does that and also keeps a record of every item sold, so stock and reports stay correct.
Does it work when the internet is down?
A good one does. It saves the sale on the device and sends it up as soon as the connection returns, so the queue never stops moving.
What do I need besides the software?
Usually a screen, a barcode scanner, a receipt printer and a drawer. A tablet can replace the screen, and a card machine can print the receipt for you.
Can two people sell at the same time?
Yes, if you buy a licence for each counter. Every sale is stamped with the person who made it, which is how you settle a drawer that does not balance.

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