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De woordenlijst

Elk begrip dat we met klanten gebruiken, eenvoudig uitgelegd. Kies een onderwerp, spring naar een letter of zoek.

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Elk onderwerp bundelt de begrippen die bij elkaar horen.

Web Development The terms that come up when we build or rebuild a website or a web application. 4 Cybersecurity How systems are attacked, and the words we use for defending them. 31 Hosting & Infrastructure Where software actually runs, and what the numbers in a hosting contract mean. 2 SEO & Marketing The vocabulary of being found — search, content and measurement. 30 Programming Languages The languages software is written in, and what each one is genuinely good at. 12 Frameworks & Platforms The toolkits built on top of a language so teams do not rewrite the same foundations every time. 6 Databases & Data Where your records actually live, and why the choice changes what the system can do. 4 Cloud & Operations How software gets shipped, run and kept alive after it is written. 5 AI & Automation What the machines are actually doing when a product says it uses AI. 4 Design & User Experience How a screen is laid out, and why some sites feel easy while others feel confusing. 0 Mobile Apps The words you meet when you build an app for a phone and put it in a store. 28 Digital Marketing Paid ads, email, offers and the numbers that tell you whether any of it worked. 29 Social Media Posts, followers, reach and the everyday words of running an account well. 0 E-commerce Systems Selling online: the cart, the checkout, the stock and everything after the order. 29 Shops & Point of Sale The counter, the barcode, the till and the stock room of a real shop. 1 Maintenance Centres Repair jobs, spare parts, warranty and getting a device back to its owner. 0 School & University Systems Students, classes, attendance, marks and fees — the software a school runs on. 0 Hospital Management Beds, admissions, departments and the file that follows a patient through a hospital. 0 Clinic Management Appointments, visits, prescriptions and payments in a small medical practice. 1 Medical Laboratories Samples, tests, reference ranges and how a result reaches the person who ordered it. 0 Radiology Centres Scans, images, reports and the systems that store and share them safely. 0 Property & Rentals Units, tenants, contracts and rent — the paperwork of property, done in software. 0 Property Developers Projects, phases, instalment plans and selling a unit that is not built yet. 0 Salons & Spas Bookings, chairs, staff commission and keeping regulars coming back. 0 Gyms & Fitness Memberships, check-ins, classes and trainers — how a gym keeps track of everyone. 0 Web Applications Software that runs in a browser and does real work — dashboards, portals and systems staff use all day. 23 Custom Software Building a system around how a business actually works, instead of changing the business to fit a product. 0 Integrations & APIs Making two systems talk to each other, so the same number does not get typed twice. 0 Payments & Billing Taking money online, sending invoices and knowing exactly who has paid and who has not. 0 ERP & Accounting One set of books behind every department, so the numbers agree at the end of the month. 0 Software Projects How a software project is scoped, priced, built and handed over — and where they usually go wrong. 0 CRM & Customer Support Keeping track of who your customers are, what they asked for, and what you promised them. 0

Alle begrippen, van A tot Z

A

Application Programming Interface API An API is an agreed way for one program to ask another for information or for an action, so neither program needs to know how the other works inside. Lees de uitleg

R

REST REST REST is a way of designing web APIs where every item gets its own web address, so programs can read or change it with the same few standard actions. Lees de uitleg

T

Two-Factor Authentication 2FA Two-factor authentication is a sign-in that asks for your password and then for something you are holding, so a stolen password alone is not enough to get in. Lees de uitleg

P

Phishing Phishing is a message built to look like it came from someone you trust, so that you hand over a password, a code or a payment. Lees de uitleg

S

Service Level Agreement SLA A service level agreement is the part of a contract that promises how well a service will work, and says what you get back when the promise breaks. Lees de uitleg

U

Uptime Uptime is the share of time a system stays available and working, usually written as a percentage over a month, such as 99.9%. Lees de uitleg

C

Canonical URL A canonical URL is the line in a page's code that tells search engines which copy of that page is the original one to show. Lees de uitleg

S

Structured Data Structured data is a short note hidden in your page code that tells search engines what the page is about, in a form every one of them understands. Lees de uitleg

J

JavaScript JavaScript is the language every web browser understands on its own, which is why anything that changes on a page without reloading it is written in it. Lees de uitleg

P

Python Python is a programming language written to read almost like plain English, which is why it became the usual choice for data work, automation and artificial intelligence. Lees de uitleg PHP PHP is a programming language that builds a web page on the server before sending it to your screen, and much of the web still works that way. Lees de uitleg

J

Java Java is the programming language large organisations settled on long ago, because a program written in it keeps running even when the computers underneath it are replaced. Lees de uitleg

C

C# and .NET C# and .NET are Microsoft's pair for business software, where C# is the language you write in and .NET is the toolkit that runs it. Lees de uitleg

T

TypeScript TypeScript is JavaScript with labels on the data, so a mistake is caught while the code is still being written instead of after it reaches customers. Lees de uitleg

G

Go Go is a small programming language from Google, built so that one service can answer very many requests at the same time without falling over. Lees de uitleg

R

Rust Rust is a programming language that refuses to build your program at all if it contains the memory mistakes behind most serious security holes. Lees de uitleg

K

Kotlin Kotlin is the language most new Android apps are written in today, because it says the same thing as Java in far fewer lines and with fewer crashes. Lees de uitleg

S

Swift Swift is the programming language Apple wrote for its own devices, so it is the supported way to build an app that people install on an iPhone or iPad. Lees de uitleg

R

Ruby Ruby is a programming language designed to be pleasant to write, which is why a small team can often put a working product in front of customers unusually fast. Lees de uitleg

S

SQL SQL SQL is the language software uses to ask a database a question, so every sales report you read on screen is an SQL question asked on your behalf. Lees de uitleg

L

Laravel Laravel is the most used PHP framework, and it hands a team the pieces every web application needs so they can build your business rules instead of the plumbing. Lees de uitleg

N

Node.js Node.js is the tool that lets JavaScript run on a server, so one language can power both the screen the customer sees and the system behind it. Lees de uitleg

R

React React is a free tool from Meta that builds browser screens out of small reusable pieces, so you describe the result and React works out the changes. Lees de uitleg

N

Next.js Next.js is a free toolkit built on React that prepares the whole page on the server first, so a React site opens quickly and search engines can read it. Lees de uitleg

D

Django Django is the main framework for building web applications in the Python language, best known for turning a description of your data into a working back office. Lees de uitleg

F

Flutter Flutter is a toolkit from Google for building a single phone app that runs on both iPhone and Android instead of paying for two separate builds. Lees de uitleg

M

MySQL MySQL is the most widely used free database in the world, and it is where a website keeps its customers, orders and prices in tidy tables. Lees de uitleg

P

PostgreSQL PostgreSQL is a free database that refuses to store anything that does not make sense, which is why it is chosen when the numbers have to be right. Lees de uitleg

M

MongoDB MongoDB is a database that keeps each record as its own flexible document, so two products can carry completely different details without being forced into one fixed form. Lees de uitleg

R

Redis Redis is a store that keeps data in the computer's memory instead of on a disk, so the same expensive question can be answered instantly the second time. Lees de uitleg

C

Cloud Computing Cloud computing is renting computer power by the hour from a company such as Amazon, Microsoft or Google instead of buying servers of your own. Lees de uitleg

D

Docker Docker packs a program and everything it needs into one sealed bundle, so it runs the same on a developer's laptop as it does on the live server. Lees de uitleg

K

Kubernetes K8s Kubernetes is the system that runs your containers across many machines and starts fresh copies whenever one fails or visitors arrive in a rush. Lees de uitleg

G

Git Git is the system that records every change made to a piece of software, along with who made it and why, so any change can be undone. Lees de uitleg

C

CI/CD CI/CD CI/CD is an automatic path that tests every change to your software and puts it live once the tests pass, so a release stops being an event people dread. Lees de uitleg

A

Artificial Intelligence AI Artificial intelligence is software that works out useful answers from examples, instead of following rules that a person wrote out in advance. Lees de uitleg

M

Machine Learning ML Machine learning is a way of teaching software a rule by showing it thousands of solved examples, so it works out the pattern instead of being told it. Lees de uitleg

L

Large Language Model LLM A large language model is the software behind assistants that write and summarise text, and it builds its answers by predicting the next word instead of looking anything up. Lees de uitleg

C

Chatbot A chatbot is an automated conversation that answers your customers in writing on your website or in WhatsApp, with nobody sitting on the other end. Lees de uitleg

P

Point of Sale POS A point of sale is the counter or checkout page where a customer pays, and that same moment tells the shop what just left the shelf. Lees de uitleg

W

Web Application A web application is a program you use in a browser that does real work and remembers it, so it keeps your accounts, records and reports. Lees de uitleg

B

Backend The backend is the part of a system you never see, where the records are kept and the rules are checked for every screen that asks. Lees de uitleg

P

Progressive Web App PWA A progressive web app is a website that staff add to the phone's home screen and open like a normal app, with nothing to install from a store. Lees de uitleg

O

Offline Mode Offline mode is what a system keeps doing when the internet drops in the middle of a sale, so the work carries on until the connection returns. Lees de uitleg

M

Multi-Branch Management Multi-branch management is running two or more shops, clinics or gyms from a single system, so the owner can see every branch on one page. Lees de uitleg

U

User Roles and Permissions User roles and permissions decide who may do what inside a system, so a receptionist can book an appointment without ever seeing what the treatment cost. Lees de uitleg

A

Audit Trail An audit trail is the record a system keeps of who changed what and when, so an argument about a cancelled invoice can be settled in two minutes. Lees de uitleg

D

Dashboard A dashboard is the first screen a person sees after logging in, and a good one carries today's numbers and the decisions still waiting for an answer. Lees de uitleg

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