Virtual Private Network VPN

A private tunnel through a public connection, so what your staff send on café or hotel wifi cannot be read by the people around them.

Also known as VPN encrypted tunnel secure remote connection

Definition

A virtual private network, usually shortened to VPN, is a private tunnel through a public connection. Your phone talks to a server you trust first, and everything you do travels inside that tunnel. Anyone watching the network you are sitting on sees traffic going past, but cannot read what is inside it.

This matters because of where staff actually work. A sales manager answers email on the airport wifi. An engineer opens a job sheet from a hotel room. A café network is shared with everyone in the room, and building a fake network that carries the café name takes five minutes and cheap equipment. On an open network like that, anything sent without protection can be read by a stranger two tables away.

Here is what a VPN actually hides. It hides the content of what you send from the network around you, and it hides which sites you visit from the wifi owner and the internet provider. It also makes your device look as if it is sitting in the office. That is often the real reason a company buys one, and when Linkysoft is asked for a VPN it is usually because the accounting system only opens to office addresses.

Now the part that gets left out of the sales talk. A VPN does not make a weak password strong. If the password is the shop name and the year, the thief who has it walks in through the front door and the tunnel carries him politely. It does not stop someone typing their details into a fake login page. It does not clean a phone that already has bad software on it. And the company running the tunnel can see your traffic, so a free service is worth exactly what you paid for it.

For a business the setup is small. Buy a company account rather than personal ones, so you can switch a leaver off from a single screen. Turn it on automatically the moment a phone joins a network it does not know. And check the speed, because a slow tunnel is the reason staff quietly switch it off. Linkysoft pairs it with real login protection during a security review, since the tunnel protects the road and not the house. When we build a web application, we assume the connection cannot be trusted anyway and protect the data inside the system itself.

Questions about Virtual Private Network

Do I still need a VPN if the website already shows a padlock?
For that one site, usually not, because the padlock already hides what you send. A VPN helps with everything else on the phone and with reaching systems that only accept office connections.
Is a free VPN safe enough for work?
Treat that as a no. Somebody pays for those servers, and the payment is usually a record of where your staff go online. A company account costs little each month and comes with a written promise about what is kept.
Will a VPN slow the phone down?
A little, yes. Your traffic takes a longer road. A good business service adds a delay you will not notice on email, but you will feel it on video calls if the server is far away.
Does a VPN hide what I do from my employer?
Not if the company runs it. A work VPN sends your traffic through the company's own servers, so it hides you from the café and the airport, not from the office.
What can staff do before the company has a VPN?
Use the phone's own mobile data instead of open wifi for anything that carries client information. It costs little and removes most of the risk while you decide.

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