Wishlist

A wishlist is the list where a shopper saves items to come back to later, which tells a shop exactly what the people who did not buy still want.

Also known as saved items favourites list save for later

Definition

A wishlist is the list where a shopper saves what they like so they can come back to it. They tap the heart on a product, and the product waits for them. It is not a basket. Nobody has promised to pay. But a saved item is the closest thing a shop gets to a customer saying, I want that one, just not today.

Most of the value is in the coming back. A shopper who saves three items returns more often than one who only looked, and arrives knowing what they want. The list also survives a lost phone or a new laptop, as long as the person was signed in. That is the quiet reason it is worth asking them to open an account.

The price alert is what turns the list into sales. The saved item drops in price, or only two are left in stock, and a short message goes out through the app. Sent once, it works very well. Sent every week, people switch the notifications off, and that permission does not come back. Linkysoft sets the alert to fire on a real price change, never on a weekly schedule.

The part owners miss is what the list tells them before they order stock. Every save is counted, by size and by colour. A blue shirt saved sixty times and sold three times does not have a demand problem. It has a price problem, or a photo problem, or the size everyone wants has been out of stock for a month. No other report gives you that number, because it comes from the people who did not buy.

Storek keeps the saved counts beside the stock figures, so the owner sees both on one screen when the next order goes to the supplier. Linkysoft usually puts the alerts in the shop's mobile app rather than in email, because a message on the phone is read in minutes and an email is read in days. Before you buy any system, ask to see the saved items report. If the supplier cannot show it, the wishlist in that system is a decoration.

Questions about Wishlist

What is the difference between a wishlist and a shopping cart?
A cart is for what someone is buying now. A wishlist is for what they want later. The cart is emptied by an order, the list stays until the person removes the item.
Do customers have to create an account to save items?
Not for the first save, which can sit in the browser. But it disappears with a new phone, so ask them to sign in before they leave, not before they are allowed to save anything.
How often should I send price drop messages?
Once per item, and only for a change the customer would notice. Weekly reminders train people to switch notifications off, and that permission is very hard to get back.
Can a wishlist tell me what to order from my supplier?
Yes, if the system counts the saves by size and colour. Many saves with few sales usually points at the price or the photo, not at demand.

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