GPS Tracking GPS

Following a vehicle or a member of staff on a map, using the position their phone or tracker reports over the mobile network.

Also known as vehicle tracking fleet tracking location tracking

Definition

GPS tracking means a phone or a small box in a vehicle reports where it is, every so often, to a screen back at the office. Satellites tell the device its position. The app sends that position over the mobile network. A manager sees a dot moving along a road, and a customer sees how far away the driver still is.

Most companies want it for two jobs. The first is delivery. A dispatcher can see which van is nearest the next pickup, and the shop can give a customer an honest arrival time instead of a guess. The second is field staff, meaning engineers, inspectors and sales visits, where the record of who arrived where, and when, settles an argument later. Both are ordinary, useful and easy to explain.

The costs are less obvious. Battery is the first. A phone that reports its position every ten seconds all day will be flat by mid-afternoon, and the driver will quietly switch the app off. Reporting once a minute, or only while the engine runs, gives the same picture for a fraction of the drain. The second cost is trust. Staff who are followed on a map will accept it if you say plainly what is recorded, when the tracking stops, and who may look.

Then there is the store review. Apple and Google both look hard at any app that asks for location while it is closed or running in the background. You have to explain, inside the app and on its listing, why that is needed and what the person gains from it. Apps are refused for this every week. Turning tracking off outside working hours is the honest answer and the one that passes.

Linkysoft treats the map as the easy part. The harder work is deciding how often to report, how long to keep the trail, and who inside the company may open it, questions the cybersecurity team answers next to the developers. On a mobile app build, Linkysoft writes those rules down before the first screen is drawn, because changing them once the drivers are already using it is a much harder conversation.

Questions about GPS Tracking

Does GPS tracking drain the phone battery?
It can. Reporting the position every few seconds will flatten a phone by the afternoon. Once a minute, or only while the vehicle moves, shows the same journey for far less.
Do I have to tell staff they are being tracked?
Yes, and in writing. Say what is recorded, during which hours, and who may look at it. Following people outside working hours is where companies get into trouble.
Does it still work where there is no mobile signal?
The device still knows where it is from the satellites. It saves the points and sends them when the signal returns, so the trail fills in a few minutes later.
Why do the app stores ask so much about location?
Because location while the app is closed is the most sensitive permission on a phone. You must explain why you need it and what the person gains, or the app is refused.

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