Broken Link

A broken link points at a page that no longer exists, so the visitor gets a short 404 message instead of what they clicked for.

Also known as dead link 404 error link rot

Definition

A broken link is a link that leads nowhere, so instead of the page you wanted you get a short message saying it cannot be found. That message is a 404, named after the number the server sends back with it. Every website collects a few over the years, and most owners never notice their own.

Links break for very ordinary reasons, usually because somebody renamed a page and the old address stopped working. Elsewhere a shop removes a product that sold out and forgets that three articles still point at it. A supplier you linked to years ago closes down and takes its whole site with it, or a menu word is typed with one letter wrong. None of it is dramatic, which is why it builds up so quietly, one page at a time.

Finding them costs nothing, because Google Search Console lists the addresses Google tried and could not reach. A free crawling tool walks your site the way a visitor would and prints every dead link it meets. The most useful list, though, is the record your own server keeps of every 404 it has sent, since it holds only pages that real people asked for.

Now the part most people get wrong, because a broken link is not always a mistake to repair. If a page moved, send visitors to its new address with a permanent redirect, and if it is really gone, let it answer 404. Pushing every missing page to the home page looks tidy and is worse than doing nothing, since the visitor lands somewhere unrelated and leaves.

The cost people do not expect arrives after a redesign, since rebuilding a site changes hundreds of addresses in one afternoon. If nobody writes down which old address becomes which new one, years of search results stop working at the same moment. Linkysoft treats that list as part of a website design and development job rather than an extra, and it is a fair question for any supplier.

One habit is worth keeping. Give your 404 page a search box and a link back to the main sections, then open it yourself once a month. A shop running on Storek keeps a page for a discontinued product that says so and points at what replaced it. Broken links cost money in advertising too, because a paid click that lands on a 404 buys nothing, and Linkysoft checks for them before any digital marketing work begins.

Questions about Broken Link

How do I find the broken links on my website?
Open Google Search Console and read the pages it could not reach, then run a free crawler over the whole site. Your server's own 404 record is the best list, because it only shows pages real visitors asked for.
Do broken links hurt my ranking on Google?
A few will not sink a site. Many will, because visitors leave and the links pointing at those pages stop passing any value. The bigger loss is trust, since a customer who hits two dead pages rarely tries a third.
Should I redirect a deleted page or let it show a 404?
Redirect it only if something genuinely replaced it, and send it to that exact page. If nothing replaced it, a 404 is the honest answer, and Google prefers it to a redirect that drops the visitor on the home page.
What should a 404 page say?
Say plainly that the page is not there, in normal words. Add a search box, links to the main sections and a way to contact you. Keep the same header and menu so the visitor knows they are still on your site.

Still not sure how this applies to your project?

Tell us what you are building and we will answer in plain language.