Support tickets are your official way of reaching our team, and the clearer your description, the faster the solution.
How to open a ticket
In the support section choose to open a new ticket, pick the department that fits your request, and write a clear title and a full explanation of the problem or question.
For an effective ticket
- Write a title that sums up the problem exactly.
- Explain what happened and the steps you took.
- Attach screenshots or details that help the team.
- Choose the right department so the request goes to the right place.