提交工单后，您可以一步步跟进，直到工单关闭，随时了解处理进展。
如何跟进
您的所有工单都会显示在支持板块中，并附有状态和最近更新时间。您可以打开任意工单查看回复、补充新信息。
各状态的含义
- 待处理：团队正在处理该工单。
- 等待您的回复：我们需要您提供信息或进行确认。
- 已回复：已有回复，等待您查看。
- 已关闭：请求已解决并完成。
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